What if my device is lost, stolen or breaks?
We've got you covered!
If you notice an issue with your device, don't hesitate to reach out to us at Noteworth at firstname.lastname@example.org. You can also select " Contact Noteworth Support" in the settings page on your app to email Noteworth directly from your smartphone.
If you run into trouble, you can always call our support line: 888-983-1673
We are available for live support from 9:00 AM to 9:00 PM ET.
You can also click the "Contact" tab on the top right of this page. Please include the following pieces of information so we can resolve your issue as soon as possible:
- Full Name
- Email address
- Mailing Address
- The device that may need replacement (ex. Misfit activity tracker, iHealth blood pressure cuff, iHealth glucometer, iHealth pulse oximeter)
- Details of the issue
- Was the device lost or stolen?
- If there is something wrong with the device, how is the device malfunctioning? How did it break?
Our team will get back to you within 1 business day and will help you get things resolved.