Why does the bluetooth symbol keep flashing?

If your Bluetooth icon won't stop flashing when using the iHealth Lite wireless scale, i.e. it is turning on and off or will not connect, see the chart below for a possible cause and solution. 

PROBLEM  POSSIBLE CAUSE SOLUTION
Bluetooth icon on the Scale display won't stop flashing Bluetooth connection failed Make sure Bluetooth is enable, the Scale is turned on, and the app is running. If the problem persists, restart the mobile device and try again.



If you are still having trouble, please contact the Noteworth Patient Success Team. We're here to help!

Email: Help@noteworth.com | Phone: 888-983-1673 (Monday - Friday 9 a.m. - 9 p.m. ET).

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