How do I update my profile/patient information?

If you need to update your patient information, you can do this using your Noteworth Connect app. 

You can change your date of birth, height, weight, and app units, but you cannot change your name. 

(If you need to change your name, please send us an email at help@noteworth.com.)

Below are the steps to change your patient information in the Noteworth App.

1. Open your Noteworth Connect app on your smartphone
2. Tap on the profile icon in the top right-hand corner of the screen. 

That's the image that looks like a person in a circle.

3. Tap on the "My Profile" link 4. Tap on the information you want to change

The profile image camera, your name, or the fields below can all be changed to update your patient profile information.

5. Make needed changes and then tap "SAVE". 

If you make changes and tap the back arrow button, then your changes will NOT be saved. 

Congratulations. 

Need more help? 

If you still need additional help, don't hesitate to reach out to us at Noteworth at help@noteworth.com. You can also select " Contact Noteworth Support" in the settings page on your app to email Noteworth directly from your smartphone.
If you run into trouble, you can always call our support line: 888-983-1673
We are available for live support from 9:00 AM to 9:00 PM ET.

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