Why is the screen blank after inserting a test strip?
What does it mean when the display is blank after I inserted a test strip?
See the chart below to view possible causes and solutions for a blank display once the test strip is inserted.
|Display remains blank after the test strip has been inserted into the glucometer||Battery power is too low for use||Charge the battery|
|Too much time has passed between inserting test strip and performing the test||Reinsert the test strip into the meter|
|Test strip has not been fully inserted into the meter||Reinsert the test strip into the meter, pressing firmly|
If you are still having trouble, please contact the Noteworth Patient Success Team. We're here to help!