What are Video Visits (Telemedicine)?

Using the Noteworth Connect app to do video visits with your doctor will help them stay in touch even when you can't come into the office. 

Why should I do video visits with my care team?

As part of your health program, your doctor or care team may want to meet with you remotely. Your doctors use Noteworth on their computer and you will use your phone to speak with them and see them. 

Video visits are a great way to help people who are sick, and possibly contagious, speak with their doctor from the comfort of their own home. This is safer for everyone and helps our communities stay healthier by limiting the spread of diseases. 

What can I do in the video visit tool? 

  1. How do I start a video visit with my doctor or care team member?
  2. How do I chat with my doctor or care team member?
  3. How do I fill out pre-visit surveys?
  4. How do I view past video visits?
  5. How do I cancel my appointment?

Do you need additional support?

If you still need additional help, don't hesitate to reach out to us at Noteworth at help@noteworth.com. You can also select " Contact Noteworth Support" in the settings page on your app to email Noteworth directly from your smartphone.

If you run into trouble, you can always call our support line: 888-983-1673

We are available for live support from 9:00 AM to 6:00 PM ET.

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