How do I start a Video Visit with my doctor or clinician?

This article explains how to start a video visit with your doctor using the Noteworth Connect app.

Step 1. Go to your activity tracking tool in the Noteworth App

Log into the Noteworth Connect app. 

Step 2. Tap "Start Video Visit"

At the bottom of the screen, under the words "Your Tasks" you will see a card with instructions to start your visit. Just tap the card. 

Step 3. Tap the START VISIT button

You can also cancel the visit or reschedule using the buttons below the START VISIT button.

Step 4. Check your signal strength, camera, and microphone

Step 5. Visit with your doctor and discuss your health

You may have to wait a few minutes for your doctor to join, so be patient.

Step 6. Tap the red button to end the visit

When you are done, tap the red button to end the video visit. 

You can also stop your camera, mute your microphone, or change the camera to the front-facing camera on your device. 

If you would like, you can send a text message to your doctor as well, just tap the button that says CLINICIAN CHAT.

Need Additional Support?

If you still need additional help, don't hesitate to reach out to us at Noteworth at help@noteworth.com. You can also select " Contact Noteworth Support" in the settings page on your app to email Noteworth directly from your smartphone.

If you run into trouble, you can always call our support line: 888-983-1673

We are available for live support from 9:00 AM to 6:00 PM ET.

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