Why does the screen read "error"?

Why does my display read "ERROR"?

There could be multiple causes as to why the iHealth Blood Pressure monitor might display the word "ERROR". Please look at the table below for the most common causes and solutions.

PROBLEM POSSIBLE CAUSE SOLUTION
Display reads “ERROR” Blood pressure is outside of measurement range Retest, make sure your blood pressure is within measurement range
  Wrist or monitor was moved during test Retest, make sure not to move your wrist or the monitor during measurement
  The monitor does not inflate properly or pressure falls quickly during test Review the monitor placement and arm angling instructions and retest.
  Irregular heartbeat (arrhythmia) People with serious arrhythmia should not use this monitor. Please check with your physician if you have any questions or concerns.
  The monitor was not properly applied Review the monitor placement and arm angling instructions and retest.
 
If you are still having trouble, please contact the Noteworth Patient Success Team. We're here to help!

Email: Help@noteworth.com | Phone: 888-983-1673 (Monday - Friday 9 a.m. - 9 p.m. ET).





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