Why does the screen read "abnormal result"?

Why does the display read "Abnormal Result"?

Don’t worry. This error means that the device was unable to provide a proper reading. Take a look at the chart below to see what the possible reasons and solutions would be.

Display reads an abnormal result The monitor position was not correct or it was not properly tightened Review the monitor application instructions and retest
Body posture was not correct during testing Review body posture instructions and retest
Speaking, moving wrist or body, being angry, excited or nervous during test Retest when calm, avoid speaking or movement during the test

If you are still having trouble, please contact the Noteworth Patient Support Team. We're here to help!

Email: Help@noteworth.com | Phone: 888-983-1673 (Monday - Friday 9 a.m. - 9 p.m. ET).

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